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P2 "How Was Your Weekend?" Software Development Teams Working From Home During COVID-19

“周末过得怎么样?”——COVID-19 疫情期间居家办公的软件开发团队
ICSE 2021 IEEE/ACM 43rd International Conference on Software Engineering (ICSE)2021匹配度 1/10 · 该论文属于经验软件工程与团队协作/远程办公研究,关注疫情下居家办公对团队文化和生产力的影响,不涉及静态分析、程序分析、形式化验证、浮点分析、贝叶斯程序分析或 LLM/Agent 与 PL 的交叉。引用 106 inbox
Courtney Miller, Paige Rodeghero, Margaret-Anne Storey, Denae Ford, Thomas Zimmermann
crossref: 2026-09-12dblp: 2026-09-12arxiv: 2026-09-12

AI 速览

一句话:通过两次大规模调查揭示居家办公对软件开发团队文化与生产力的影响,并建模识别关键团队文化因素。

本文研究 COVID-19 疫情导致的大规模居家办公如何改变软件开发团队的协作、沟通、团队文化与生产力。作者在一家大型软件公司开展两轮调查:首轮探索性调查收集 2,265 名开发者反馈,并作质性分析;第二轮量化调查收集 608 名开发者反馈,并建立回归模型。结果显示,许多开发者难以达成里程碑,团队生产力发生变化;沟通与社交联系等团队文化因素受到影响,例如“周末过得怎么样?”成为表达同伴支持的方式。74% 受访者想念与同事的社交互动,51% 表示与同事沟通变得更困难。可共同头脑风暴、沟通困难程度以及社交活动满意度是影响开发者报告团队生产力的重要因素。

问题
研究疫情居家办公如何影响软件开发团队的团队文化、沟通协作与生产力。
方法
在一家大型软件公司开展两轮开发者调查,结合首轮质性分析与次轮回归建模。
评估
基于 2,265 份和 608 份问卷反馈,统计报告的变化并识别与团队生产力相关的文化因素。
原文摘要(Abstract)

The mass shift to working at home during the COVID-19 pandemic radically changed the way many software development teams collaborate and communicate. To investigate how team culture and team productivity may also have been affected, we conducted two surveys at a large software company. The first, an exploratory survey during the early months of the pandemic with 2,265 developer responses, revealed that many developers faced challenges reaching milestones and that their team productivity had changed. We also found through qualitative analysis that important team culture factors such as communication and social connection had been affected. For example, the simple phrase "How was your weekend?" had become a subtle way to show peer support. In our second survey, we conducted a quantitative analysis of the team cultural factors that emerged from our first survey to understand the prevalence of the reported changes. From 608 developer responses, we found that 74% of these respondents missed social interactions with colleagues and 51% reported a decrease in their communication ease with colleagues. We used data from the second survey to build a regression model to identify important team culture factors for modeling team productivity. We found that the ability to brainstorm with colleagues, difficulty communicating with colleagues, and satisfaction with interactions from social activities are important factors that are associated with how developers report their software development team's productivity. Our findings inform how managers and leaders in large software companies can support sustained team productivity during times of crisis and beyond.

链接与引用

DOI 原文 · arXiv · PDF(开放获取) · DBLP

BibTeX
@inproceedings{MillerRSF021,
  title = {"How Was Your Weekend?" Software Development Teams Working From Home During COVID-19},
  author = {Courtney Miller and Paige Rodeghero and Margaret-Anne Storey and Denae Ford and Thomas Zimmermann},
  booktitle = {ICSE},
  year = {2021},
  doi = {10.1109/icse43902.2021.00064}
}