一句话:通过三次对照实验发现,社会背景最影响学生感知的压力,年龄和工作经验最影响学习效果,但多样性对团队绩效无显著影响。
软件开发团队常面临截止日期、人员流动和个体差异带来的压力,但学生通常只学习项目管理理论,缺少对这类压力的亲身体验。本文在两位大学开展三次对照实验,共 65 名参与者,让学生在自组织团队中体验项目管理基础,并考察六个多样性维度对团队绩效、压力应对和积极学习效果的影响。结果表明,社会背景对感知压力的影响最大,年龄和工作经验对感知学习的影响最大;多数多样性维度与工作质量呈中等相关,但与团队绩效无显著关系。该研究为根据学生多样性需求改进软件工程团队训练提供了依据。
Software development teams have to face stress caused by deadlines, staff turnover, or individual differences in commitment, expertise, and time zones. While students are typically taught the theory of software project management, their exposure to such stress factors is usually limited. However, preparing students for the stress they will have to endure once they work in project teams is important for their own sake, as well as for the sake of team performance in the face of stress. Team performance has been linked to the diversity of software development teams, but little is known about how diversity influences the stress experienced in teams. In order to shed light on this aspect, we provided students with the opportunity to self-experience the basics of project management in self-organizing teams, and studied the impact of six diversity dimensions on team performance, coping with stressors, and positive perceived learning effects. Three controlled experiments at two universities with a total of 65 participants suggest that the social background impacts the perceived stressors the most, while age and work experience have the highest impact on perceived learnings. Most diversity dimensions have a medium correlation with the quality of work, yet no significant relation to the team performance. This lays the foundation to improve students’ training for software engineering teamwork based on their diversity-related needs and to create diversity-sensitive awareness among educators, employers and researchers.
DOI 原文 · arXiv · PDF(开放获取) · DBLP
@inproceedings{abs-2304-08947,
title = {Exposing Software Engineering Students to Stressful Projects: Does Diversity Matter?},
author = {Isabella Graßl and Gordon Fraser and Stefan Trieflinger and Marco Kuhrmann},
booktitle = {ICSE},
year = {2023},
doi = {10.1109/icse-seet58685.2023.00026}
}