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P2 Designing for Real People: Teaching Agility through User-Centric Service Design

为人而设计:通过以用户为中心的服务设计教授敏捷开发
ICSE 2023 IEEE/ACM 45th International Conference on Software Engineering: Software Engineering Education and Training (ICSE-SEET)2023匹配度 0/10 · 该论文讨论的是敏捷软件开发与用户中心服务设计的课程教学,属于软件工程教育领域,与用户关注的程序静态分析、LLM/Agent、浮点程序分析、贝叶斯程序分析等研究方向完全无关。引用 2 inbox
Robert Chatley, Tony Field, Mark Wheelhouse, Carolyn Runcie, Clive Grinyer, Nick de Leon
crossref: 2026-09-12dblp: 2026-09-12

AI 速览

一句话:介绍一门以用户为中心、通过跨学科项目制课程教授敏捷软件开发的设计、演进与经验。

论文介绍了“为人而设计”项目制课程的设计与演进。该课程由计算机科学系与服务设计专业合作,目标是不把敏捷等同于 Scrum 等流程和工具,而是通过对用户的持续关注来教授敏捷软件开发。课程团队融合了软件工程与用户研究、用户体验设计两个领域的知识。论文给出了当前课程的结构、内容与考核策略及其设计原则,并强调课程的核心主题是收集并响应反馈;作者还说明如何将这一理念应用于课程自身设计。通过反思多年经验、教训与改进,论文为其他希望教授相关主题的教师提供建议。评估主要是课程自身迭代反思与经验总结,而非对照实验。

问题
如何教授敏捷软件开发,使其聚焦于用户与反馈,而不是流程和工具。
方法
由计算机科学系与服务设计团队合作,设计并迭代项目制课程,明确课程结构、内容、考核方式与设计原则。
评估
通过对课程自身设计与多年演进的反思、经验教训和改进来评估,并据此提出教学建议,而非报告受控实验或量化结果。
原文摘要(Abstract)

We present the design and evolution of a project-based course – Designing for Real People – that aims to teach agile software development through an unwavering focus on the user, rather than emphasising the processes and tools often associated with a method like Scrum. This module is the result of a fruitful collaboration between a Computer Science Department, bringing knowledge and skills in the software engineering aspects, and the Service Design group of a neighbouring Art College, with expertise in user research and user experience design.We present the details of the current structure, content and assessment strategies developed for the module, as well as the principles behind its design. The core theme of the course is gathering and responding to feedback, and so here we present how this has been applied to the design of the module itself, with lessons learned, and improvements made over time. By reflecting on our own work, we aim to provide recommendations that may aid others considering how to teach these topics.

链接与引用

DOI 原文 · DBLP

BibTeX
@inproceedings{ChatleyFWRGL23,
  title = {Designing for Real People: Teaching Agility through User-Centric Service Design},
  author = {Robert Chatley and Tony Field and Mark Wheelhouse and Carolyn Runcie and Clive Grinyer and Nick de Leon},
  booktitle = {ICSE},
  year = {2023},
  doi = {10.1109/icse-seet58685.2023.00007}
}