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P2 LikeThis! Empowering App Users to Submit UI Improvement Suggestions Instead of Complaints

LikeThis!:赋能应用用户提交 UI 改进建议而非抱怨
ICSE Proceedings of the 2026 IEEE/ACM 48th International Conference on Software Engineering2026匹配度 1/10 · 该论文属于AI辅助UI反馈与HCI/需求工程方向,目标是让用户生成UI改进建议,未涉及静态分析、形式化验证、浮点程序分析、贝叶斯程序分析,也未将LLM/Agent用于程序分析或Agentic程序。与用户研究方向几乎无关。引用 1 inbox
Jialiang Wei, Ali Ebrahimi Pourasad, Walid Maalej
crossref: 2026-09-12dblp: 2026-09-12arxiv: 2026-09-12

AI 速览

一句话:提出基于生成式 AI 的 LikeThis!,让用户用截图和评论生成多个 UI 改进方案,提升反馈可理解性与可执行性。

用户反馈对移动应用演进至关重要,但用户常提交模糊甚至破坏性的反馈。LikeThis! 是一个生成式 AI 方法,旨在赋能用户提交更具建设性的 UI 反馈:输入用户评论与截图,即可生成多个改进备选方案供用户选择;生成设计前先产出解决方案规约是关键步骤。评估先在公开 UI 设计批评数据集上基准测试,GPT-Image-1 在解决 UI 问题、保持保真且不引入新问题方面显著优于其他三种先进图像生成模型。随后在 10 个生产应用中,15 名用户用其提交反馈,开发者评估可理解性与可执行性。结果表明,生成改进能从用户和开发者视角提升反馈质量,为 AI 辅助协作铺路。

问题
移动应用用户反馈常模糊或具破坏性,难以指导改进;如何让用户提交具体、可执行的 UI 改进建议而非单纯抱怨。
方法
提出 LikeThis!,以用户评论和截图为输入,利用生成式 AI 生成多个 UI 改进备选方案,并在改设计前先生成解决方案规约,供用户选择偏好方案。
评估
先通过公开 UI 设计批评数据集对多个图像生成模型进行基准测试;再用 10 个生产应用、15 名用户开展用户研究,并由开发者评估反馈的可理解性与可执行性。
原文摘要(Abstract)

User feedback is crucial for the evolution of mobile apps. However, research suggests that users tend to submit uninformative, vague, or destructive feedback. Unlike recent AI4SE approaches that focus on generating code and other development artifacts, our work aims at empowering users to submit better and more constructive UI feedback with concrete suggestions on how to improve the app. We propose LikeThis!, a GenAI-based approach that takes a user comment with the corresponding screenshot to immediately generate multiple improvement alternatives, from which the user can easily choose their preferred option. To evaluate LikeThis!, we first conducted a model benchmarking study based on a public dataset of carefully critiqued UI designs. The results show that GPT-Image-1 significantly outperformed three other state-of-the-art image generation models in improving the designs to address UI issues while keeping the fidelity and without introducing new issues. An intermediate step in LikeThis! to generate a solution specification before changing the design was key to achieving effective improvement. Second, we conducted a user study with 10 production apps, where 15 users used LikeThis! to submit their feedback on encountered issues. Later, the developers of the apps assessed the understandability and actionability of the feedback with and without generated improvements. The results show that our approach helps generate better feedback from both user and developer perspectives, paving the way for AI-assisted user-developer collaboration.

链接与引用

DOI 原文 · arXiv · DBLP

BibTeX
@inproceedings{abs-2603-04245,
  title = {LikeThis! Empowering App Users to Submit UI Improvement Suggestions Instead of Complaints},
  author = {Jialiang Wei and Ali Ebrahimi Pourasad and Walid Maalej},
  booktitle = {ICSE},
  year = {2026},
  doi = {10.1145/3744916.3787834}
}