一句话:提出焦虑感知需求工程理论框架,帮助软件工程师预防系统设计中的焦虑与情感伤害。
焦虑被称为世纪疾病,影响三分之一成年人且在年轻人中日益普遍,但除数字健康等专门领域外,软件开发很少考虑焦虑因素。需求工程阶段的设计决策会塑造用户体验,因而这一缺失尤为关键。本文是一篇愿景论文,提出一个理论框架,旨在预防焦虑与情感伤害,使不具备心理健康专业知识的软件工程师也能设计出具有更好情感影响的系统。文章主要贡献是提出框架与愿景,而非报告具体工具实现或实证结果。
Anxiety is referred to as the illness of our century, affecting one in three adults over their lifetime and becoming increasingly prevalent among young people. However, anxiety-related considerations remain largely absent from software development outside specialized domains such as digital health. This gap is particularly critical in requirements engineering, where early design decisions shape user experiences. This vision paper proposes a theoretical framework to prevent anxiety and emotional harm, enabling software engineers, regardless of their mental health expertise, to design systems with improved emotional impact.