一句话:研究如何在运行时管理相互冲突的需求,以维护用户对自主系统的信任。
随着软件系统日益自主,信任成为影响用户接受与采用的关键因素。然而,系统需求之间的冲突可能导致意外甚至不希望的系统行为,尤其在动态且不确定环境中运行的自主系统中,冲突更易发生,必须以维护并积极影响用户信任的方式加以管理。本文研究如何在运行时管理冲突需求,从而保持用户信任。其贡献旨在建立面向可信任冲突管理的指南,确保冲突消解既有效,又与用户期望保持一致。摘要未报告具体评估结果,成果形式为目标性指南。
As software systems become increasingly autonomous, trust has emerged as a critical factor that directly influences users’ acceptance and adoption of these systems. However, trust is challenged by conflicting system requirements, as they can lead to unexpected and potentially unwanted system behaviour. Particularly in autonomous systems that operate in dynamic and uncertain environments, conflicts are likely and need to be managed in a way that preserves and positively impacts the user’s trust. This thesis investigates how conflicting requirements can be managed at runtime in a way that maintains user trust. The resulting contributions aim to establish guidelines for trustworthy conflict management that ensure that conflict resolution is both effective and aligned with user expectations.