一句话：该研究通过专业培训项目实证发现，情绪意识工具支持个人反思，但新团队中成员不愿分享情绪，阻碍团队协作。
情绪意识——识别自己和他人的情绪——对软件工程团队合作至关重要，但如何教授它仍缺乏探索。本文研究一种结合生物特征与自我报告数据的情绪意识工具，如何在专业培训项目中的敏捷回顾环节支持团队反思。通过实证研究，作者发现参与者认可该工具对个人自我反思的价值，但不认为它有助于团队协作，原因是在新组建的团队中成员不愿分享情绪。结果表明，教育培训项目应首先关注培养个人情绪自我意识；当学生习惯于在团队环境中识别和反思情绪后，这或许能进一步提升职业团队合作。
Emotional awareness—recognizing one’s own and others’ emotions—is critical for software engineering teamwork, yet teaching it remains unexplored. We investigate how an emotional awareness tool, combining biometric and self-reported data, can support team reflection during agile retrospectives in a professional training program. Through an empirical study, we find that participants valued the tool for individual self-reflection but not for team collaboration, due to reluctance to share emotions in newly formed teams. Our results suggest that educational programs should focus on building individual emotional self-awareness first, which may later enhance professional teamwork once students are comfortable with recognizing and reflecting on their emotions in the team setting.
@inproceedings{paperbot11774,
title = {Teaching Emotional Awareness in Software Engineering: Evidence from a Professional Training Program},
author = {Daniela Grassi and Filippo Lanubile and Nicole Novielli and Alexander Serebrenik},
booktitle = {ICSE},
year = {2026},
doi = {10.1145/3774748.3795672}
}