一句话：通过对39名盲/低视力软件专业人员的访谈，揭示生成式AI在工作中的收益与更高风险。
本文关注盲人与低视力软件专业人员（BLVSPs）在软件开发工作场所使用生成式 AI 的经历。此前研究多探讨生成式 AI 对软件开发的影响，但未听取该群体的独特视角。作者对 39 名 BLVSPs 进行半结构化访谈的质性研究，考察生成式 AI 对他们工作的意义。结果显示，参与者将生成式 AI 用于多种开发任务，获得生产力与可访问性提升；但他们也比视力正常的同事更易受幻觉影响，且组织政策有时禁止使用。基于发现，作者讨论 BLVSPs 在决定是否及何时使用生成式 AI 工具时，需要谨慎权衡的更高风险与更高回报。
The software development workplace poses numerous technical and collaborative accessibility challenges for blind and low vision software professionals (BLVSPs). Though Generative AI (GenAI) is increasingly adopted within the software development industry and has been a rapidly growing topic of interest in research, to date, the unique perspectives of BLVSPs have yet to be consulted. We report on a qualitative study involving 39 semi-structured interviews with BLVSPs about what the introduction of GenAI has meant for their work. We found that BLVSPs used GenAI for many software development tasks, resulting in benefits such as increased productivity and accessibility. However, significant costs were also accompanied by GenAI use as they were more vulnerable to hallucinations than their sighted colleagues. Sometimes, organizational policies prevented use. Based on our findings, we discuss the higher-risks and higher-returns that BLVSPs had to carefully weigh when deciding whether and when to use GenAI tools for work.
@inproceedings{abs-2512-24462,
title = {"Game Changer" or "Overenthusiastic Drunk Acquaintance"? Generative AI Use by Blind and Low Vision Software Professionals in the Workplace},
author = {Yoonha Cha and Victoria Jackson and Lauren Shu and Stacy Branham and André van der Hoek},
booktitle = {ICSE},
year = {2026},
doi = {10.1145/3744916.3773172}
}