一句话:该研究用语音情绪识别分析混合、线下与线上Scrum回顾会议,发现情绪分布与团队自评绩效相关。
混合式顶点项目给软件工程学生带来情感与协作挑战。情绪影响团队沟通、协调和绩效评价,但在软件工程教育中仍缺乏探索。本文分析四个学生团队共24次Scrum回顾会议的音频,用IEMOCAP微调的WavLM-Large进行语音情绪识别,并与冲刺后问卷中的团队自评绩效关联。结果显示:挫败和兴奋是最常见的非中性情绪;情绪表达因会议形式而异——线下会议因社会临场感更高而情绪范围更广,混合会议因远程与线下参与者分化而呈现混合动态,线上会议更克制;挫败与感知团队绩效强负相关,冷静中性讨论与更高自评相关。研究强调情绪意识,并建议构建关注模态的情感支持型学习环境。
Hybrid capstone projects present unique emotional and collaboration challenges for software engineering students working across in-person and remote settings. Emotions significantly influence how students communicate, coordinate, and evaluate their team performance, yet they are often underexplored in software engineering education. This study investigates the emotional dynamics of student teams during Scrum retrospective meetings using speech-based emotion recognition. We analyzed audio from 24 retrospectives across four student teams using WavLM-Large, fine-tuned on the IEMOCAP dataset, to detect expressed emotions. These results were correlated with self-assessed team performance data collected from post-sprint surveys. Our findings reveal that (1) frustration and excitement as the most frequent non-neutral emotions; (2) emotional expression varied significantly across meeting formats, with in-person meetings fostering a wider emotional range due to higher social presence, hybrid meetings displaying mixed emotional dynamics caused by the split between remote and in-person participants, and online meetings being more emotionally restrained due to limited non-verbal cues; and (3) a strong negative correlation between frustration and perceived team performance, while calmer, neutral-toned discussions were positively associated with higher self-assessed ratings. These findings highlight the importance of emotional awareness in team-based learning and offer recommendations for creating emotionally supportive, modality-aware learning environments in software engineering education.
@inproceedings{paperbot11959,
title = {When Emotions Matter: Speech-Based Emotion Detection in Capstone Project Retrospective Meetings while Working Hybrid},
author = {Wardah Naeem Awan and Maria Paasivaara and Peter A. Gloor},
booktitle = {ICSE},
year = {2026},
doi = {10.1145/3786580.3786987}
}