一句话：通过混合方法揭示残障开发者在远程软件团队中的挑战与团队认知差距，并提出改进方向。
随着远程与混合办公普及，残障人士（PWD）在软件开发团队（SDT）中的融入既有机遇也有挑战。本文研究远程工作如何影响残障开发者在混合能力团队中的体验，关注远程环境特有的困难与应对策略。作者对99名残障开发者、领导与队友进行在线问卷，并结构化访谈14名自认残障的开发者（6名自闭症、6名肢体残障、2名聋人/重听者），结合定量数据与开放题及访谈转录的定性编码。结果发现，残障成员面临诸多障碍，但队友和领导对其维持远程协作的日常挑战感知有限。研究指出无障碍工具、沟通策略和适应性管理方面的改进机会。
The increasing adoption of remote and hybrid work modalities in the technology sector has brought new opportunities and challenges for the inclusion of people with disabilities (PWD) in software development teams (SDT). This study investigates how remote work affects PWDs’ experience in mixed-ability SDT, focusing on the unique challenges and strategies that emerge in remote environments. We conducted an online survey with 99 valid responses, encompassing PWD, their leaders, and teammates, to capture sociotechnical aspects of their experiences with remote collaboration. To deepen our understanding, we carried out 14 structured interviews with software developers who self-identified as having disabilities (six autistic individuals, six with physical disabilities, and two who are d/Deaf). Our analysis combines quantitative data with qualitative coding of open-ended survey responses and interview transcripts. The results reveal that, despite the barriers faced by team members with disabilities, their teammates and leaders have a limited perception of the daily challenges involved in sustaining collaborative remote work. These findings highlight opportunities for improvement in accessibility tools, communication strategies, and adaptive management approaches.
@inproceedings{paperbot11964,
title = {Challenges and Enablers: Remote Work for People with Disabilities in Software Development Teams},
author = {Thayssa Águila da Rocha and Luciano Arruda Teran and Marcelle Pereira Mota and Cleidson Ronald Botelho de Souza and Kiev Santos de Gama and Gustavo Henrique Lima Pinto},
booktitle = {ICSE},
year = {2026},
doi = {10.1145/3786581.3786942}
}