一句话：指出技术问答网站激励系统应关注回答速度，并聚焦快速回答的影响因素以改善用户体验。
技术问答（Q&A）网站积累了大量用户知识，开发者尤其活跃，因为他们常面临需要专家帮助的新开发挑战。多年来，网站设计者采用游戏化等激励系统鼓励用户回答他人的问题，但这些系统主要关注答案的数量和质量，而不是鼓励快速回答问题。论文标题表明其目标是理解技术问答网站中快速回答的影响因素。摘要指出，提升获得答案的速度可以显著改善用户体验，并提高用户在该类网站上的参与度。不过，给出的摘要未说明具体研究方法、数据集、评估指标或实验结果，因此无法从摘要判断其贡献是实证发现、预测模型还是设计建议。
Technical questions and answers (Q&A) websites accumulate a significant amount of knowledge from users. Developers are especially active on these Q&A websites, since developers are constantly facing new development challenges that require help from other experts. Over the years, Q&A website designers have derived several incentive systems (e.g., gamification) to encourage users to answer questions that are posted by others. However, the current incentive systems primarily focus on the quantity and quality of the answers instead of encouraging the rapid answering of questions. Improving the speed of getting an answer can significantly improve the user experience and increase user engagement on such Q&A websites.
DOI 原文 ·
@inproceedings{paperbot4422,
title = {Understanding the factors for fast answers in technical Q&A websites},
author = {Shaowei Wang and Tse-Hsun Chen and Ahmed E. Hassan},
booktitle = {ICSE},
year = {2018},
doi = {10.1145/3180155.3182521}
}