一句话：通过现场研究揭示开源软件工具与基础设施中的入门障碍，并指出其中多数带有性别偏见。
已有研究显示开源软件社区存在明显的入门障碍，且女性受影响尤为严重，但此前工作多聚焦社会与文化因素，较少考察工具与基础设施的作用。本文开展现场研究，邀请五组软件从业者围绕五个用例，分析其开源项目中使用的工具与基础设施。参与者在所分析的用例步骤中发现了工具/基础设施障碍，比例从 7% 到 71% 不等；这些障碍大多与文献中已确认的新手障碍相关。进一步分析表明，他们所发现的障碍类型中超过 80% 包含对女性不利的属性。研究说明工具与基础设施设计本身可能是开源参与不平等的重要来源。
Research has revealed that significant barriers exist when entering Open-Source Software (OSS) communities and that women disproportionately experience such barriers. However, this research has focused mainly on social/cultural factors, ignoring the environment itself --- the tools and infrastructure. To shed some light onto how tools and infrastructure might somehow factor into OSS barriers to entry, we conducted a field study with five teams of software professionals, who worked through five use-cases to analyze the tools and infrastructure used in their OSS projects. These software professionals found tool/infrastructure barriers in 7% to 71% of the use-case steps that they analyzed, most of which are tied to newcomer barriers that have been established in the literature. Further, over 80% of the barrier types they found include attributes that are biased against women.
@inproceedings{paperbot4491,
title = {Open source barriers to entry, revisited},
author = {Christopher Mendez and Hema Susmita Padala and Zoe Steine-Hanson and Claudia Hilderbrand and Amber Horvath and Charles Hill and Logan Simpson and Nupoor Patil and Anita Sarma and Margaret Burnett},
booktitle = {ICSE},
year = {2018},
doi = {10.1145/3180155.3180241}
}