一句话：针对云服务停机造成收入与声誉损失的问题，标题表明用 SPIKE 预测云服务故障以支持提前维护。
本文关注云服务维护中的故障预测问题。Web 服务维护是任务关键型活动，任何停机都会带来收入损失和声誉损害；在竞争激烈的云服务市场中，可靠性声誉下降还会进一步造成未来收入的广泛流失。标题表明作者使用名为 SPIKE 的方法或工具来预测云服务中的 breakdowns，以期在故障发生前支持维护与干预。然而，给出的摘要仅陈述业务动机，未展开 SPIKE 的技术机制、实验设置、数据集或预测精度等评估结果，因此无法从摘要判断其具体贡献与效果。
Maintaining web-services is a mission-critical task where any down- time means loss of revenue and reputation (of being a reliable service provider). In the current competitive web services market, such a loss of reputation causes extensive loss of future revenue.
@inproceedings{paperbot5031,
title = {Predicting breakdowns in cloud services (with SPIKE)},
author = {Jianfeng Chen and Joymallya Chakraborty and Philip Clark and Kevin Haverlock and Snehit Cherian and Tim Menzies},
booktitle = {FSE},
year = {2019},
doi = {10.1145/3338906.3340450}
}