一句话：通过系统性文献综述与半结构化访谈，识别并归纳敏捷需求工程中的客户沟通问题模式。
随着敏捷原则与价值观成为软件开发文化的一部分，开发流程发生显著变化。需求工程在传统开发中位于起始阶段，在敏捷中则分散到各项活动中。论文研究敏捷需求工程（RE）背景下客户沟通相关问题如何被解决。作者采用系统性文献综述与半结构化访谈两种实证方法，识别出敏捷RE中与客户沟通相关的问题，并将其归纳为模式。目前这些模式尚需在后续研究中补充解决方案。
As Agile principles and values become an integral part of the soft-ware development culture, development processes experience significant changes. Requirements engineering, an individual phase occurring at the beginning of the traditional development, is distributed between various activities according to agile. However, how customer communication related problems are solved within the context of agile requirements engineering (RE)? Empirical study of that problem is done using 2 methods: systematic literature review and semi-structured interviews. Problems related to customer communication in agile RE are revealed and composed into patterns. Patterns are to be supplemented with the solutions in the further research.
DOI 原文 ·
@inproceedings{paperbot5136,
title = {Empirical study of customer communication problem in agile requirements engineering},
author = {Ilyuza Gizzatullina},
booktitle = {FSE},
year = {2019},
doi = {10.1145/3338906.3342511}
}