一句话：通过问卷调查与代码评审日志交叉分析，刻画并预测开发者在代码评审中产生的负面感受（pushback）。
论文关注代码评审中开发者之间批评性互动可能引发的负面情绪与压力。作者在某公司开展混合方法研究：先对1317名开发者进行问卷调查以刻画其负面体验，再将调查结果与代码评审日志中的客观数据交叉关联，构建可预测此类体验的度量指标。结果显示，被称为“pushback”的负面体验在实践中相对少见，但一旦发生会带来负面后果。所提出的指标能以较高召回率预测pushback感受，但精度较低，因而更适合用于高亮那些可能从自我干预中受益的评审互动，而非精确判定。
During code review, developers critically examine each others' code to improve its quality, share knowledge, and ensure conformance to coding standards. In the process, developers may have negative interpersonal interactions with their peers, which can lead to frustration and stress; these negative interactions may ultimately result in developers abandoning projects. In this mixed-methods study at one company, we surveyed 1,317 developers to characterize the negative experiences and cross-referenced the results with objective data from code review logs to predict these experiences. Our results suggest that such negative experiences, which we call "pushback", are relatively rare in practice, but have negative repercussions when they occur. Our metrics can predict feelings of pushback with high recall but low precision, making them potentially appropriate for highlighting interactions that may benefit from a self-intervention.
@inproceedings{paperbot5584,
title = {Predicting developers' negative feelings about code review},
author = {Carolyn D. Egelman and Emerson Murphy-Hill and Elizabeth Kammer and Margaret Morrow Hodges and Collin Green and Ciera Jaspan and James Lin},
booktitle = {ICSE},
year = {2020},
doi = {10.1145/3377811.3380414}
}