一句话:通过401份关键事件问卷,揭示软件开发者心流体验的促进因素与特征。
软件工程需要高分析能力与创造力,是体验心流的理想场景,但开发者心流体验的具体特征仍不明确。本文采用定性关键事件技术(CIT)问卷,对401名软件开发者的心流促进因素与体验特征进行归纳分析。结果发现,最优挑战、高动机、积极的开发者体验(DX)以及无干扰或打断是最重要的促进因素;心流体验则表现为沉浸、轻松控制、内在奖励和高绩效。研究还强调,IT 使用尤其是提供积极 DX 的开发工具,以及能够避免过度干扰和打断的工作方式,是开发者进入心流的重要条件。
Software engineering (SE) requires high analytical skills and creativity, which makes it an excellent context for experiencing flow. Although previous work in the SE context has identified how positive affect and development tools can support the flow experience, there is still much to uncover about the characteristics of software developers’ flow experiences. To address this gap in knowledge, we conducted a qualitative critical incident technique (CIT) questionnaire (n = 401) on the flow-facilitating factors and characteristics of flow in the SE context. The most important flow-facilitating factors in developers’ work included optimal challenge, high motivation, positive developer experience (DX), and no distractions or interruptions. The flow experiences were characterized by absorption, effortless control, intrinsic reward, and high performance. Our study identifies the features of flow commonly addressed in flow research; however, it also highlights how IT use, especially development tools that provide positive DX, as well as being able to work without excessive distractions and interruptions are important facilitators of developers’ flow.