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P2 Teaching Digital Accessibility to Industry Professionals using the Community of Practice framework: An Experience Report

使用实践社群框架向行业专业人士教授数字无障碍:一项经验报告
ICSE Proceedings of the 46th International Conference on Software Engineering: Software Engineering Education and Training2024匹配度 1/10 · 该论文关注面向工业界软件人员的数字无障碍培训方法与教学效果比较,属于计算机教育/HCI领域,与用户研究方向(静态分析、LLM/Agent、浮点程序分析、贝叶斯程序分析等)无任何交集。引用 9 inbox
P. D. Parthasarathy, Swaroop Joshi
crossref: 2026-09-12dblp: 2026-09-12arxiv: 2026-09-12

AI 速览

一句话:通过实践社群框架为软件行业人员设计数字无障碍培训,并以对照分组比较其与自定进度学习的效果。

数字无障碍领域仍落后于软件行业的当代进展,许多真实软件与Web应用无法满足无障碍要求,现有技术劳动力的技能赤字成为长期障碍,使大量潜在用户面临被隔离和排斥的风险。本文报告一项基于实践社群(Community of Practice, CoP)框架、面向行业专业人士的数字无障碍培训经验。作者从一家大型跨国软件公司招募66名参与者,分为参与CoP组与自定进度学习组,描述了培训项目设计、实际实施以及两种方法效率的评估,并据此为学习与发展团队从业者和教育者设计行业无障碍课程提供建议。

问题
数字无障碍发展滞后,软件与Web应用常不满足无障碍要求,而技术劳动力存在持续技能缺口,导致大量潜在用户被排斥。
方法
采用实践社群(CoP)框架设计并实施面向行业专业人士的数字无障碍培训;从大型跨国软件公司招募66名参与者,分为CoP组与自定进度学习组。
评估
通过实际培训经验与分组对照,评估两种学习方式的效率,并总结面向学习与发展团队及教育者的课程设计建议。
原文摘要(Abstract)

Despite recent initiatives aimed at improving accessibility, the field of digital accessibility remains markedly behind contemporary advancements in the software industry, as many real-world software and web applications continue to fall short of accessibility requirements. A persisting skills deficit within the existing technology workforce has been an enduring impediment, hindering organizations from delivering truly accessible software products. This, in turn, elevates the risk of isolating and excluding a substantial portion of potential users. In this paper, we report lessons learned from a training program for teaching digital accessibility using the Communities of Practice (CoP) framework to industry professionals. We recruited 66 participants from a large multinational software company and assigned them to two groups: one participating in a CoP and the other using self-paced learning. We report experiences from designing the training program, conducting the actual training, and assessing the efficiency of the two approaches. Based on these findings, we provide recommendations for practitioners in Learning and Development teams and educators in designing accessibility courses for industry professionals.

链接与引用

DOI 原文 · arXiv · DBLP

BibTeX
@inproceedings{ParthasarathyJ24,
  title = {Teaching Digital Accessibility to Industry Professionals using the Community of Practice framework: An Experience Report},
  author = {P. D. Parthasarathy and Swaroop Joshi},
  booktitle = {ICSE},
  year = {2024},
  doi = {10.1145/3639474.3640083}
}