一句话：调查269名印度软件从业者，揭示行业无障碍实践现状、挑战与培训需求。
软件无障碍不足会造成显著经济损失，且多数开发者并未普遍遵循 WCAG 等无障碍指南。本文关注软件从业者对无障碍问题的看法与教育需求。作者对印度269名软件从业者开展问卷调查，分析哪些从业者使用过无障碍指南、在软件开发生命周期中何时及如何考虑无障碍需求、构建无障碍软件时遇到的主要挑战，以及提升产品无障碍性所需资源。调查结果显示，超过三分之二的受访者需要培训材料、工作坊和训练营来提升无障碍技能，并据此提出在软件行业推广无障碍意识与技能的建议。
According to a UserWay study in 2021, e-commerce businesses suffer a revenue loss of approximately USD 16 billion annually due to inaccessible websites and software applications. WebAIM's 2023 report claims that only 3.7% of the world's top one million website homepages are fully accessible. Clearly, many software developers do not use software development and testing practices according to accessibility guidelines such as the Web Content Accessibility Guidelines (WCAG). Our paper reports on software professionals' views about addressing accessibility. We seek to understand (a) the characteristics of people within the software industry who use or have used accessibility guidelines, (b) when and how professionals consider accessibility needs in the software development lifecycle, (c) the various challenges encountered in building accessible software, and (d) the resources required by software professionals to enhance product accessibility. Our survey of 269 software professionals from India underscores the need for accessibility education within the software industry. Over two-thirds of respondents express the need for training materials, workshops, and boot camps to enhance their accessibility skills. We present some recommendations for promoting accessibility awareness and skills among software professionals that emerged from the study.
@inproceedings{abs-2401-00451,
title = {Exploring the Need of Accessibility Education in the Software Industry: Insights from a Survey of Software Professionals in India},
author = {P. D. Parthasarathy and Swaroop Joshi},
booktitle = {ICSE},
year = {2024},
doi = {10.1145/3639474.3640079}
}