一句话：基于 Linux Foundation 调查，论文发现人际挑战降低 OSS 贡献者的欢迎感，且性别少数与残障群体受影响更严重。
开源软件项目的可持续性依赖贡献者留存，而人际挑战会削弱贡献者，尤其是弱势群体的欢迎感。本文利用 Linux Foundation 多样性与包容性调查（n=706），通过偏最小二乘结构方程模型（PLS-SEM）建立人际挑战与欢迎感之间的理论框架，并用多组分析（MGA）比较不同人口统计群体的影响，再用回归分析考察不同群体经历各类人际挑战的差异。结果确认人际挑战与欢迎感呈负相关，且在性别少数与残障群体中更显著；不同挑战对欢迎感有不同影响，并随性别、种族和残障状况变化。性别少数与残障群体更可能遭遇人际挑战，尤其是跟踪、性骚扰和人肉搜索。
The sustainability of open source software (OSS) projects hinges on contributor retention. Interpersonal challenges can inhibit a feeling of welcomeness among contributors, particularly from underrepresented groups, which impacts their decision to continue with the project. How much this impact is, varies among individuals, underlining the importance of a thorough understanding of their effects. Here, we investigate the effects of interpersonal challenges on the sense of welcomeness among diverse populations within OSS, through the diversity lenses of gender, race, and (dis)ability. We analyzed the large-scale Linux Foundation Diversity and Inclusion survey (n = 706) to model a theoretical framework linking interpersonal challenges with the sense of welcomeness through Structural Equation Models Partial Least Squares (PLS-SEM). We then examine the model to identify the impact of these challenges on different demographics through Multi-Group Analysis (MGA). Finally, we conducted a regression analysis to investigate how differently people from different demographics experience different types of interpersonal challenges. Our findings confirm the negative association between interpersonal challenges and the feeling of welcomeness in OSS, with this relationship being more pronounced among gender minorities and people with disabilities. We found that different challenges have unique impacts on how people feel welcomed, with variations across gender, race, and disability groups. We also provide evidence that people from gender minorities and with disabilities are more likely to experience interpersonal challenges than their counterparts, especially when we analyze stalking, sexual harassment, and doxxing. Our insights benefit OSS communities, informing potential strategies to improve the landscape of interpersonal relationships, ultimately fostering more inclusive and welcoming communities.
DOI 原文 ·
@inproceedings{paperbot8821,
title = {Investigating the Impact of Interpersonal Challenges on Feeling Welcome in OSS},
author = {Bianca Trinkenreich and Zixuan Feng and Rudrajit Choudhuri and Marco Gerosa and Anita Sarma and Igor Steinmacher},
booktitle = {ICSE},
year = {2025},
doi = {10.1109/icse55347.2025.00056}
}