一句话：通过工业实证研究揭示 Zühlke 等企业紧急热修复的真实流程、挑战与经验。
热修复若匆忙上线并失败，会严重损害软件公司声誉，影响用户满意度与未来商业机会，因此紧急缺陷处理的最佳实践至关重要，但业界流程仍缺乏透明度。本文以 Zühlke 及其更广泛的工业实践为研究对象，剖析真实场景中的热修复过程，刻画其触发条件、组织协作方式与面临的困难，并总结可推广的经验与建议。研究旨在为工业界建立更规范的紧急缺陷处理流程提供实证依据，帮助团队在压力下降低热修复失败风险。摘要未给出具体量化评估结果。
Rushing a hot fix and having it fail can severely damage a software company's reputation, impacting user satisfaction and future business opportunities. Ensuring best practices for emergency bug handling is critical, yet the process remains elusive in the industry.
@inproceedings{paperbot9158,
title = {Behind the Hot Fix: Demystifying Hot Fixing Industrial Practices at Zühlke and Beyond},
author = {Carol Hanna and David Elliman and Wolgang Emmerich and Federica Sarro and Justyna Petke},
booktitle = {FSE},
year = {2025},
doi = {10.1145/3696630.3728564}
}